Our Response to COVID-19
Our Response to COVID-19
With these unprecedented times, if you, your family or your business are impacted by circumstances surrounding the COVID-19 pandemic, please know that Union Bank is here to help. You may be eligible for a form of payment deferral. Union Bank is committed to supporting our customers and communities through these unforeseen times.
If you have been financially affected by the COVID-19 pandemic, you might qualify for up-to a 90 day deferral for your loan payment with no credit bureau impact or late fees assessed. Please contact us at 800-974-3273 to see if you qualify.
Businesses that have been affected by the COVID-19 pandemic might also qualify for up-to a 90 day deferral for loan payments. Please contact your business loan officer or one of your customer service representatives at 800-974-3273.
Out of an abundance of caution and for the safety and well-being of Union Bank customers and staff, all Union Bank branch lobbies will be temporarily closed starting Wednesday, March 18, 2020 to walk-in customers. We will continue to offer drive-thru services as well as ATM access, virtual banking and other options.
Rest assured that the Union Bank is fully operational and positioned to assist with our customers’ banking needs. Customers who need to meet with a member of our staff, such as debit card issuance, business customers in need of large cash orders, or those who need access to their safe deposit box should contact our customer service center and an appointment can be scheduled.
The Governor is asking that we exercise social distance and with the many services the bank has to offer, you can protect yourself and your family by performing your transactions in the comfort of your own home. Our electronic services are available 24/7 through Union Bank’s online and mobile banking platforms. The bank also has a very unique service called “Virtual Branch”. Virtual Branch is an app that can be downloaded and will allow you to talk directly with a member of our Virtual Branch team. These are Union Bank employees who can help with services such as wire transfers, stop payments, opening accounts, making changes to existing accounts, ordering checks or debit cards as well as many other services. All of this is available without leaving your home.
Union Bank Virtual Branch
Bank from anywhere with our video banking center
Download our Virtual Branch app or access this service through your computer. Connect via video chat with one of our local bankers to open an account, wire money, make changes to your account and much more! Learn more about our Virtual Branch!
*Extended Virtual Branch Service hours:
Monday - Friday: 8:00am -6:00pm
Saturday: 8:30am -12:00pm
Online and Mobile Banking
Bank 24/7 with Net Teller
- Check your balances
- Transfer funds between UB accounts.
- Deposit checks with Remote Deposit
- Pay bills with Bill Pay
- Pay a friend with Person-to-Person Pay
Access Cash 24/7
- Visit one of our six UB ATMs
- Use your UB debit card at any Comerica Bank ATM, service charge free!